Neal McMahon

Commander
DISC Type : D

UK&I Sales Director at Avaya

Macclesfield, England, United Kingdom

Overview

Neal McMahon serves as the UK&I Sales Director at Avaya, where he leverages over 20 years of experience in communications and cloud technologies. Described by colleagues as a tenacious, driven, and inspiring leader, he holds a BA (Hons) from the University of Birmingham and specializes in driving business transformation through CX and UCaaS solutions.

Outside of his technology career, Neal is a passionate Mental Health Advocate. He is also an avid football fan who posts his support for clubs like Macclesfield FC. His interests include reading, as he actively seeks book recommendations, and following events like the Winter Olympics.

He holds a formal Level 2 Certificate in Mental Health First Aid and Mental Health Advocacy in the Workplace.

Personality Overview

Impact-Driven

Decisive

Risk-Taker

More than the product, they care about the effectiveness of the product.  They like to act fast and expect others to do the same. They are very proud of what they do.

Topics They Care About

Mental Health Advocacy
A core part of his public identity, highlighted in his professional title and backed by a formal certification in mental health first aid and advocacy.
Unified Communications
A central theme of his career and expertise at Avaya and Vodafone. He has also authored articles on how UC can help businesses navigate uncertainty.
Customer Experience
Listed as a primary specialty, he focuses on enabling organizations to connect and engage with their customers through advanced contact centre and CX solutions.

Media Appearances

Neal has no verified media appearances

Work History

1-2021 - 11-2025
UK&I Sales Director at Avaya
3-2020 - 1-2021
Enterprise Account Manager at Avaya
5-2017 - 3-2020
Territory Account Manager at Avaya
12-2012 - 3-2017
Solution Sales Specialist at Vodafone
1-2010 - 12-2012
Enterprise Account Director / Head of Vertical Sectors at Alternative Networks

Education

9-1991 - 6-1994
BA (Hons) from University of Birmingham
Education details unavailable from St josephs college

More Information

Social Presence :

Prographics :

Exp : 26 Location : Macclesfield, England, United Kingdom Job Level : N/A Designation : UK&I Sales Director at Avaya
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Insights For Selling To Neal

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • Objectively showcase the impact that your product creates
  • Hold your ground without indulging in one-upmanship

DONT's

  • Do not spend too much time focusing on product tech or features
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Do not back off when challenged, respond with a confident, objective answer instead

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Neal is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Neal

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Neal move?

  • They can take decisions very fast if you manage to convince them.
  • Can Neal take some risk or not?

  • The risks don’t matter much to them.

You And Neal

Personality Compatibility


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