Neil Kelley
Login to view DISC.Neil is a highly experienced Operations Leader with over 20 years in the financial sector, currently serving as the Director of Global Operations at Monzo Bank. He specializes in process and risk management, project delivery, and leading high-performing teams to achieve strategic goals.
He is passionate about developing hassle-free solutions that create memorable and positive experiences for customers. His recent focus includes expanding his global operations team by recruiting for key roles to manage and enhance partner relationships.
In 2017, Neil co-created and presented two winning submissions at the UK CXM Awards, including "Customer Experience Team of the Year. "
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