Nicole is an accomplished director with 20 years of experience in financial services operations, specializing in customer service and commercial growth. After a long tenure at Barclays in various leadership roles, she is now the Director of Customer Operations for Business Banking and Wealth at Monzo Bank. She holds a BA from the University of Birmingham.
She is a passionate and inspirational leader, dedicated to coaching and motivating teams for maximum effectiveness. Outside of her corporate career, she has demonstrated a commitment to her community through her involvement as a governor for a local infant school, leveraging her project management and communication skills.
After an 18-year career at Barclays, she made a significant move to join the leadership team at challenger bank Monzo.
Read the full overview →If they are convinced, they can become very strong champions for your product They have the unique ability to win both love and respect from their team (or outsiders) They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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