Neil Procter in

Neil Procter

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Director - Customer Platforms, Centrica at Centrica
📍 London, England, United Kingdom

Neil is a Technology Director at Centrica with 20 years of experience leading enterprise-level Salesforce. com and digital transformations for major B2C companies like General Motors and British Gas. Colleagues describe him as "results-orientated", "driven", and an "effective agile advocate". He is a certified Salesforce Developer and Prince 2 Practitioner.

His feed shows an interest in emerging user interface technologies, such as the potential for Augmented Reality to replace physical screens.

He played a crucial role in simplifying and standardizing the automated release process for The Times and The Suns paywall and subscription services.

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Experience
15 Years
Current Role
Director - Customer Platforms, Centrica
Job Level
Mid-senior
Location
London, England, United Kingdom
Personality Overview

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Decision Approach
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Priorities

Topics Neil cares about

Salesforce Transformation
His entire career is built on introducing Salesforce into enterprise B2C companies like British Gas and General Motors to drive business change and automate processes.
Customer Lifecycle Automation
Specializes in using technology to automate the full multi-channel customer lifecycle, from initial marketing and sales through to billing and financial reporting.
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Career

Work history

10-2019
Director - Customer Platforms, Centrica
Centrica
2-2013 - 9-2019
Global Head of Customer Platform
Hive | Centrica Hive Limited
1-2011 - 2-2013
Salesforce Delivery Manager (Contract)
News UK
6-2010 - 12-2011
Engagement Director
Westbrook International plc
2-2010 - 12-2010
Salesforce Delivery Lead
General Motors
In the press

Media appearances

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Education
2001 - 2002
Master's degree
Prifysgol Aberystwyth University
1997 - 2000
BSc
University of York
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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