Neona Cooley, MSHR

Questioner
DISC Type : c

Human Resources Manager at FirstService Residential

Ontario, California, United States

Overview

Neona is a results-driven human resources professional specializing in talent management, employee retention, and building healthy work environments. Described as having great attention to detail, she is adept at creating consensus and has a Masters degree in Human Resources. She also holds a Certificate in Mediation and Dispute Resolution.

She has a passion for creating a positive company culture and has demonstrated expertise in establishing effective onboarding practices and managing employee relations.

Personality Overview

Cautious & Analytical

Price-Sensitive

Not Easily Convinced

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They prefer to do thorough analysis of any situation. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Talent Management
Her professional summary highlights expertise in talent management, which is central to her role in human resources and talent acquisition.
Workplace Culture
She is adept at building consensus among staff and creating a healthy work environment, showing a strong focus on positive company culture.
Dispute Resolution
Holds a specific certification in Mediation/Dispute Resolution, indicating a specialized skill and interest in resolving workplace conflicts.

Media Appearances

Neona has no verified media appearances

Work History

11-2021
Human Resources Manager at FirstService Residential
10-2020 - 12-2021
Human Resources Manager at Xponential Fitness
11-2018 - 10-2020
Director of Recruitment at Pure Barre
5-2018 - 8-2018
Talent Acquisition Manager at West Coast Dental Services
12-2013 - 5-2018
Human Resources & Administrative Operations Manager at Young Interventions, Inc.

Education

2014 - 2016
Masters of Science Human Resources M.S.H.R. from Brandman University
2010 - 2013
Bachelor of Business Administration (B.B.A.) from University of La Verne

More Information

Social Presence :

Prographics :

Exp : 11 Location : Ontario, California, United States Job Level : Middle Designation : Human Resources Manager at FirstService Residential
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Insights For Selling To Neona

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Keep some extra margin in hand as they will likely negotiate the pricing
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Don’t try to be too friendly or informal with them
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Neona is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Neona

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Neona move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Neona take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Neona

Personality Compatibility


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