Nicole Heckman in

Nicole Heckman

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Vice President, Financial Wellbeing Programs at AARP Foundation
📍 Washington, District of Columbia, United States

Nicole Heckman is a strategic leader at AARP Foundation, where she serves as Vice President of Financial Wellbeing Programs. With a background that includes an MBA, a Harvard Kennedy School credential, and 13 years leading innovation at FedEx, she excels in creating impactful, human-centered solutions. Colleagues describe her as a creative, strategic, and gifted design thinking executive.

Nicole is passionate about driving social change and empowering communities. This commitment is evident in her prior work as a co-founder of an impact-driven innovation firm, where she developed strategies to support immigrant entrepreneurs, grow the artisan economy, and enhance civic assets like public library usage.

Before her focus on social impact, she co-founded and scaled her own successful strategy, research, and design consulting firm, Little Bird Innovation.

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Experience
24 Years
Current Role
Vice President, Financial Wellbeing Programs
Job Level
Senior
Location
Washington, District of Columbia, United States
Personality Overview

How Nicole shows up

Communication Style
Decision Approach
Work Preference

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Priorities

Topics Nicole cares about

Financial Wellbeing
Leads programs at AARP Foundation that help low-income older adults secure employment, access benefits, and strengthen their financial resilience.
Human-Centered Design
A core part of her professional approach, she has a stated passion for using deep human insights to develop strategies and programs.
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Career

Work history

11-2023
Vice President, Financial Wellbeing Programs
AARP Foundation
7-2022 - 11-2023
Vice President, Benefits Access Programs
AARP Foundation
9-2019 - 7-2022
Director, Benefits Access and Food Security
AARP Foundation
6-2019 - 10-2019
Product Management Fellow
Blue Ridge Labs @ Robin Hood Foundation
2015 - 2016
Adjunct Professor
Fogelman College of Business & Economics, University of Memphis
In the press

Media appearances

Nicole Heckman – Hear Our Stories (Gift Planning) – AARP Foundation. Featured in AARP Foundation – Gift Planning
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Seniors' benefits are lifesaving. Nicole makes sure they happen.. Featured in AARP Foundation (Gift Planning)
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Education
2020 - 3-2022
Public Leadership Credential
Harvard Kennedy School
MBA
Crummer Graduate School of Business at Rollins College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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