Nilesh Shah

Inquirer
DISC Type : cd

Head - AI Build at National Payments Corporation Of India (NPCI)

Mumbai, Maharashtra, India

Overview

Nilesh Shah is the Head of AI - Build at NPCI, with 24 years of experience in payments and digital lending. He focuses on creating scalable platforms using AI/ML and has a background in Software Excellence from CDAC-Y. B. Chanuhan. Colleagues describe him as a result-oriented, intelligent, and energetic leader.

Outside of his professional life, Nilesh is a certified scuba diver. He often reflects on personal growth, the importance of hard work over innate genius, and challenging conventional thinking and personal biases. He expresses gratitude and values new hopes and empathy.

Nilesh has a history as a tech entrepreneur, having founded ventures in e-commerce, IoT, and logistics before his current leadership role at NPCI.

Personality Overview

ROI Conscious

Hard To Convince

Demanding

They respond well to confident salespeople.  They don’t always try to control the conversation but neither do they like yielding it fully. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

AI in Payments
As Head of AI at NPCI, he is responsible for building AI-driven platforms to enhance the security and efficiency of India's digital payment infrastructure.
Digital Lending
His experience includes building end-to-end digital lending models with AI-led risk management, a key focus in his previous roles at Piramal and Fullerton.
Innovation Leadership
He frequently posts about innovation as the art of turning ideas into impactful solutions by challenging conventional thinking and embracing creativity.

Media Appearances

Nilesh has no verified media appearances

Work History

4-2025
Head - AI Build at National Payments Corporation Of India (NPCI)
8-2023
Head: Online Product Engg - Development at National Payments Corporation Of India (NPCI)
7-2021 - 7-2023
Director - Business Solution Gr - IT at Piramal Capital & Housing Finance
10-2020 - 7-2021
CTO: Digital Business (Fullerton) at SMFG India Credit
1-2019 - 10-2020
VP - Head Digital Technology at Fullerton India Credit Company Ltd.

Education

1999 - 2000
Software Excellence from CDAC-Y.B.Chanuhan
2008 - 2010
BCA from Indira Gandhi National Open University

More Information

Social Presence :

Prographics :

Exp : 45 Location : Mumbai, Maharashtra, India Job Level : N/A Designation : Head - AI Build at National Payments Corporation Of India (NPCI)
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Insights For Selling To Nilesh

During A Call Or A Meeting

DO's

  • Make sure that you you respond to any queries from them quickly
  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Refer to testimonials from others in similar positions

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Do not give up if they are not convinced, try again with a different approach
  • Don't try too hard to get friendly, let it happen with time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nilesh is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Nilesh

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Nilesh move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Nilesh take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Nilesh

Personality Compatibility


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