Noah Smyth

Questioner
DISC Type : c

Operations Performance Lead, Global Key Account at ISS A/S

Sion, Valais, Switzerland

Overview

Noah Smyth is an Operations Performance Lead at ISS A/S, driving operational excellence for a major global account across thirty countries. He leverages a background in Aviation Management from Griffith University to analyze performance and implement strategic improvements. He started at ISS as a Global Management Trainee in 2021.

Noah is passionate about global experiences, having undertaken a three-month professional exchange in Switzerland that he considered an "opportunity of a lifetime". His interests also suggest a passion for the travel and hospitality industries, having previously worked for Accor.

Unique fact: Noah achieved the Griffith Award for Academic Excellence, placing him in the top 5% of his university.

Personality Overview

Price-Sensitive

Value Seeker

Not Easily Convinced

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  It is quite likely of them to ask for pricing or other concessions. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Operational Excellence
His current role is focused on delivering operational excellence and customer satisfaction for a global key account across 30 countries.
Aviation Management
He holds a Bachelor's degree in Aviation Management from Griffith University, which forms a core part of his stated expertise.
Global Collaboration
He works with stakeholders across four regions and highly valued his 3-month international placement in Switzerland, showing an aptitude for global work.

Media Appearances

Noah has no verified media appearances

Work History

3-2025
Operations Performance Lead, Global Key Account at ISS A/S
4-2023 - 2-2025
Operations Performance Lead, Global Key Account at ISS A/S
9-2021 - 5-2023
Global Management Trainee at ISS Facility Services Australia and New Zealand
8-2022 - 11-2022
Global Management Trainee - Exchange Program at ISS Schweiz AG
6-2016 - 9-2021
Trade Reservations Consultant at Accor

Education

2017 - 2020
Bachelor of Aviation Management from Griffith University
2008 - 2013
Education details unavailable from The Southport School

More Information

Social Presence :

Prographics :

Exp : 9 Location : Sion, Valais, Switzerland Job Level : Middle Designation : Operations Performance Lead, Global Key Account at ISS A/S
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Insights For Selling To Noah

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Back up any claims with data and numbers
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Don’t try to be too friendly or informal with them
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Noah is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Noah

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Noah move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Noah take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Noah

Personality Compatibility


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