Olivia Howard MCIPD

Enthusiast
DISC Type : i

Head of Talent, Performance and Wellbeing at Department of Health and Social Care

London Area, United Kingdom

Overview

Olivia has no verified overview

Personality Overview

Story Driven

Consensus Focused

Optimistic

Unlike D or C types, they are convinced more by stories and testimonials.  They tend to be agreeable by nature, so take their promises with a pinch of salt.
 They prefer to build relationships rather than staying totally transactional.

Topics They Care About

Olivia has no verified topics they care about

Media Appearances

Olivia has no verified media appearances

Work History

1-2024
Head of Talent, Performance and Wellbeing at Department of Health and Social Care
6-2021 - 12-2023
HR Business Partner at Department of Health and Social Care
2-2021 - 5-2021
Assistant HR Business Partner at Department for Digital, Culture, Media and Sport (DCMS)
12-2019 - 2-2021
Payroll Compliance Manager at Department for Digital, Culture, Media and Sport (DCMS)
10-2019 - 12-2019
HR Delivery Manager at Department for Digital, Culture, Media and Sport (DCMS)

Education

2013 - 2016
BA (Hons.) Marketing and Management from Newcastle University
2008 - 2013
A-Levels: Politics; Philosophy and Ethics; Economics. from Benenden School

More Information

Social Presence :

Prographics :

Exp : 6 Location : London Area, United Kingdom Job Level : Mid-senior Designation : Head of Talent, Performance and Wellbeing at Department of Health and Social Care
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Insights For Selling To Olivia

During A Call Or A Meeting

DO's

  • Compliment them about their personality if you get a chance
  • Give them the opportunity to lead the conversation where possible
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Don’t be excessively objective, be like a storyteller with them
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Olivia is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Olivia

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Olivia move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Olivia take some risk or not?

  • They can take some low-probability risks if needed.

You And Olivia

Personality Compatibility


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