Owen Dodd

Enthusiast
DISC Type : i

Associate Director Product at Verizon Connect at Verizon Connect

Ireland

Overview

Owen Dodd is an Associate Director of Product at Verizon Connect with 18 years of experience in IT and product development. He specializes in customer-centric mobile and web applications using Lean Methodologies and holds an MSc from University College Dublin. Colleagues describe him as resourceful and solution-oriented.


He has led the development of proprietary hardware, including building a video dashcam and its entire supporting platform.

Personality Overview

Optimistic

Amiable & Agreeable

Non-Confrontational

They are generally friendly, so be careful when relying on their word.  They are more about building relationships than just cutting deals. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

AI Transformation
He leads the delivery of Device Intelligence AI Transformation Programs at Verizon Connect, targeting specific hardware initiatives.
Digital Support
Responsible for delivering digital support programs like Live Chat, troubleshooting tools, and online payment systems to enhance the customer experience.
Lean Methodologies
Explicitly applies Scrum, Lean, and Six Sigma principles to deliver high-value products, indicating a focus on efficiency and iterative improvement.

Media Appearances

Owen has no verified media appearances

Work History

12-2023
Associate Director Product at Verizon Connect at Verizon Connect
8-2021 - 12-2023
Snr Product Manager at Verizon Connect
2-2018 - 8-2021
PM/Lead Product Owner Verizon Connect at Verizon Connect
7-2016 - 2-2018
Consultant - Agile Product Owner/Senior BA at Sogeti
1-2012 - 7-2016
Business Analyst/PO at Cpl Jobs Ireland

Education

2009 - 2011
MSc from University College Dublin
2000 - 2004
BSc from Technological University Dublin

More Information

Social Presence :

Prographics :

Exp : 20 Location : Ireland Job Level : Mid-senior Designation : Associate Director Product at Verizon Connect at Verizon Connect
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Insights For Selling To Owen

During A Call Or A Meeting

DO's

  • Ask them how their day is going or exchange some other pleasantries
  • Refer to interesting customer testimonials and stress on great customer experience
  • Compliment them about their personality if you get a chance

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t ask too many questions in one go, weave them into the flow
  • Don't be critical or challenge them openly, they can react defensively

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Owen is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Owen

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Owen move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Owen take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Owen

Personality Compatibility


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