Paige Lutjen

Energizer
DISC Type : I

Customer Support Leader, VP at Wells Fargo

Ankeny, Iowa, United States

Overview

Paige Lutjen is a Customer Support Leader and Vice President at Wells Fargo, where she has held various leadership roles in operations and business support. She is a graduate of the University of Northern Iowa with a Bachelor of Arts degree and specializes in leading teams and managing core business processes.

Prior to her career in finance, Paige was an Office Manager for an architectural firm, handling bookkeeping, project management, and client relations.

Personality Overview

Full Of Energy

Informal

Relationship Oriented

They are friendly, approachable and love to make new connections.  They are always positive and upbeat, so take their promises with a pinch of salt. They are really good at seeing what the long-term impacts of their decisions could be.

Topics They Care About

Customer Support Leadership
Her entire career at Wells Fargo has focused on customer support, culminating in her current role as a VP leading customer support teams.
Team Development
Her experience consistently highlights being a team leader, responsible for training, development, and handling escalated inquiries for her team members.
Operations Management
Previously served as an Operations Associate Manager for Cash Management, demonstrating a strong background in financial operations and core processes.

Media Appearances

Paige has no verified media appearances

Work History

7-2024
Customer Support Leader, VP at Wells Fargo
7-2021 - 12-2024
Operations Associate Manager - Cash Management at Wells Fargo
12-2019 - 7-2021
Business Support Consultant – Team Lead at Wells Fargo
1-2015 - 10-2015
Office Manager at AHTS Architects
8-2009 - 3-2015
Service Manager at Barmuda Companies

Education

2010 - 2013
Bachelor of Arts - BA from University of Northern Iowa

More Information

Social Presence :

Prographics :

Exp : 12 Location : Ankeny, Iowa, United States Job Level : Senior Designation : Customer Support Leader, VP at Wells Fargo
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Insights For Selling To Paige

During A Call Or A Meeting

DO's

  • Talk about their team and how your product will help them do things better and easier
  • Be friendly and entertaining in your conversation
  • Talk anecdotally about the customer experience that your product offers

DONT's

  • Don’t be too formal, focus on building comfort and trust
  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t be excessively objective, be a storyteller

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Paige is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Paige

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Paige move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Paige take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Paige

Personality Compatibility


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