Patrick Wilson

Observer
DISC Type : ic

Collections Strategy Manger at British Gas

Greater Edinburgh Area, United Kingdom

Overview

Patrick Wilson is a dynamic Operations Manager with sixteen years of experience in the utilities industry, specifically at British Gas. He specializes in debt and collections strategy, demonstrating extensive experience in change management, project implementation, and business readiness to drive commercial and cultural improvements.

He has a unique listed skill in "Dyslexic Thinking, " which he applies to his strategic roles.

Personality Overview

Value Driven

Assertive

Curious

They are generally strong communicators and are not easy to convince.  They ask a lot of questions and rely heavily on information and collaterals. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Debt Management
His career at British Gas is focused on debt strategy, including managing live debt projects that have delivered significant financial benefits.
Vulnerable Customer Support
He has direct experience creating and implementing processes to proactively contact and support vulnerable customers who are out of energy.
Process Improvement
As a Process Manager and Business Analyst, he designed, tested, and implemented major changes to core business processes like cash reconciliation and customer payments.

Media Appearances

Patrick has no verified media appearances

Work History

3-2022
Collections Strategy Manger at British Gas
11-2015 - 3-2022
Process Manager at British Gas
11-2012 - 6-2022
Process Manager at British Gas
9-2010 - 6-2022
Business Analyst at British Gas
3-2008 - 6-2022
Business Analyst at British Gas

Education

1990 - 1996
Education details unavailable from Liberton High School

More Information

Social Presence :

Prographics :

Exp : 21 Location : Greater Edinburgh Area, United Kingdom Job Level : N/A Designation : Collections Strategy Manger at British Gas
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Insights For Selling To Patrick

During A Call Or A Meeting

DO's

  • Be prepared for a lot of questions, answer them objectively
  • Help them realize that there is no personal risk in making this decision
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Patrick is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Patrick

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Patrick move?

  • They like to analyze well and then make their decisions.
  • Can Patrick take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Patrick

Personality Compatibility


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