Paul Regan is a seasoned Customer Service Manager with a 17-year tenure in the energy industry at SSE. His expertise lies in relationship management, performance management, and process improvement within both B2C and B2B environments. He currently leads a third-party relationship team and oversees a litigation process in business collections.
Interesting fact: Paul has dedicated his entire 17-year professional career to advancing within one company, SSE, progressing from a customer service representative to a manager of complex, multi-site operations.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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