Paul Regan
Visionary · DISC type DsPaul Regan is a seasoned Customer Service Manager with a 17-year tenure in the energy industry at SSE. His expertise lies in relationship management, performance management, and process improvement within both B2C and B2B environments. He currently leads a third-party relationship team and oversees a litigation process in business collections.
Interesting fact: Paul has dedicated his entire 17-year professional career to advancing within one company, SSE, progressing from a customer service representative to a manager of complex, multi-site operations.
Read the full overview →How Paul shows up
They might take some time to make their mind up but once they do, they don't change it easily. Reading between the lines and seeing beyond your words comes naturally to them. They exhibit a rare combination of being result-oriented but patient at the same time.
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Dominance (D)
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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