Paula Currey
Login to view DISC.Paula Currey is the Head of Energy Customer Contact at British Gas, where she has worked for over 18 years. Her career has progressed through key roles focused on the customer experience, including Customer Journey Owner and Head of Transformation Architecture for Customer Operations, showcasing her deep expertise in the energy sector.
Before her long tenure at British Gas, Paula spent four years after university working as a Thomas Cook representative around Europe. She credits this experience with instilling in her the enduring professional values of passion and pride, which have shaped her approach as a colleague throughout her career.
Unique fact: She began her professional life leading travel groups across Europe for four years.
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