Paulo Paza Jr. in

Paulo Paza Jr.

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Client Relationship Manager | Gerente Relacionamento Cliente at BeFly
📍 São Paulo, São Paulo, Brazil

Paulo Paza Jr. is an experienced Client Relationship Manager at BeFly with a 20-year background in data analysis, process improvement, and sales. He specializes in leveraging data and KPIs to enhance performance and holds a degree in Service Management from FECAP.

Outside of work, he is the creator of "Blog do Paz, " where he writes honest, spoiler-free reviews of films and series. He identifies his personality type as INFJ-A (Assertive Advocate), valuing ethics, organization, and loyalty in his approach to work and life.

As part of a company initiative, he was recently featured as a character in the iconic Brazilian comic strip, "Turma da Mônica".

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Experience
8 Years
Current Role
Client Relationship Manager | Gerente Relacionamento Cliente
Job Level
Middle
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Paulo shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Paulo cares about

Client Experience
In his current role, he focuses on managing the entire client journey and uses data analytics to improve customer experience and define purchasing profiles.
Data-Driven Improvement
Passionate about using data analysis, Power BI, and KPIs to improve the performance of both processes and people.
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Career

Work history

8-2023
Client Relationship Manager | Gerente Relacionamento Cliente
BeFly
8-2021
Opinador com domínio próprio! :-)
Blog do Paza
8-2021 - 8-2023
Procurement - Sourcing
HRS Group
10-2018 - 4-2021
FORNECEDORES, PRECIFICAÇÃO E VEÍCULOS
Five Transportes
6-2017 - 10-2018
Gestão de Faturamento Clientes | Eventos
Tour House Viagens e Turismo Ltda
In the press

Media appearances

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Education
2005 - 2007
Gestão de Serviços
FECAP - Fundação Escola de Comércio Álvares Penteado.
1990 - 1994
Técnico em Edificações
E.T.E. Carlos de Campos
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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