Pete Olds

Observer
DISC Type : ci

SVP of Customer Experience at Aurigo Software Technologies

Austin, Texas, United States

Overview

Pete Olds is the SVP of Customer Experience at Aurigo, unifying all customer-facing services. With over 20 years in IT consulting at firms like CGI and Accenture, he has deep expertise in delivering transformative technology solutions. He holds an engineering degree from Tulane University and has completed the Chief Operating Officer Program from MIT.

While his public profile is focused on his professional achievements, his time in New Orleans for his university studies suggests a possible appreciation for the citys vibrant culture and unique traditions. He is focused on building and developing strong, effective organizations and teams.

Unique fact: He is listed as an inventor on a patent for an asset that uses analytics to achieve optimal business results.

Personality Overview

Assertive

Example Seeker

Curious

They often ask many questions and rely heavily on information and documentation.  They are generally good communicators and can be hard to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Integrated Customer Experience
He leads a unified organization at Aurigo, bringing together consulting, customer success, solution delivery, and support to accelerate customer value.
AI in Service Delivery
He has highlighted how AI is changing software implementation by accelerating time-to-value and improving risk management in service delivery.
Capital Program Modernization
His work at Aurigo focuses on providing modern cloud solutions for capital infrastructure owners to help them plan and build more efficiently.

Media Appearances

Pete has no verified media appearances

Work History

12-2025
SVP of Customer Experience at Aurigo Software Technologies
2-2022 - 11-2025
VP of Professional Services at Aurigo Software Technologies
6-2015 - 2-2022
Director Consulting at CGI
6-2013 - 6-2015
Executive Consultant at CGI
3-2012 - 6-2013
Senior Consultant at CGI

Education

1996 - 2000
Bachelor of Science in Engineering from Tulane University

More Information

Social Presence :

Prographics :

Exp : 28 Location : Austin, Texas, United States Job Level : Leadership Designation : SVP of Customer Experience at Aurigo Software Technologies
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Insights For Selling To Pete

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Focus on immediate action-items rather than the larger goals
  • Build rapport, it will come handy to handle hard questions later

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t brush off any concerns, take all questions seriously
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Pete is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Pete

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Pete move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Pete take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Pete

Personality Compatibility


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