Taylor Austin is a seasoned customer success leader, currently heading the global Customer Success and Support team at Aurigo Software Technologies. With a background in the SaaS industry, he specializes in team building, scaling operations, and enhancing client relationships at companies like Wrike and Procore. He holds a Bachelor of Arts from the University of Utah.
Peers and colleagues frequently describe him as an empathetic, collaborative, transparent, and driven leader who excels at fostering a positive work environment and championing both his team and his customers.
He holds a specialized certification as a Procore Certified: Project Manager for Construction Financials, showcasing his deep industry knowledge.
Read the full overview →They focus on the results, but can still be quite procedural and analytical about how to get there They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They are not very likely to become strong advocates of your product or service
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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