Phil Wiffen

Visionary
DISC Type : Ds

Engineering Manager at Co-op

United Kingdom

Overview

Phil Wiffen is a people-first Engineering Manager at Co-op, where he leads the E-commerce team. With a background that includes a CCNA and certifications in Agile and Management, he focuses on creating supportive environments. Colleagues consistently describe him as empathetic, compassionate, a great leader, and a true team player passionate about continuous improvement.

He is passionate about mentoring, coaching, diversity, and inclusion, with a strong belief in fostering authenticity and vision. Phil values his role as a husband and father, having previously taken a career break to focus on full-time parenting and family life, which underscores his people-centric approach both in and out of the workplace.

Unique fact: He once published a curated list of completely free IT training resources to help others diversify their careers.

Personality Overview

Early Adopter

Objective Evaluator

Big Vision Person

They are very professional in their approach and can weigh multiple perspectives together.  They might take some time to make their mind up but once they do, they don't change it easily. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

People-First Leadership
His profile headline is "I care about people, engineering, and product" and his introduction heavily emphasizes fostering supportive environments for his team.
E-commerce Engineering
He currently leads the engineering team responsible for building and supporting Co-op's e-commerce platform, shop. coop. co. uk.
Mentoring & Coaching
Lists mentoring and coaching as key personal passions and has received recommendations that highlight his genuine interest in helping others develop and grow.

Media Appearances

Phil has no verified media appearances

Work History

6-2024
Engineering Manager at Co-op
7-2023 - 6-2024
Consultant: Interim Software Development Manager, Fractional Engineering Manager at Impellr
7-2023 - 9-2023
Software Development Manager at Cambridge Intelligence
2-2022 - 4-2022
Full-time parenting at Career Break
12-2020 - 2-2022
Technical Marketing Manager (Senior Technical Marketing Engineer) at Citrix

Education

2003 - 2005
CCNA from Cambridge Regional College
2001 - 2003
AVCE from Cambridge Regional College

More Information

Social Presence :

Prographics :

Exp : 25 Location : United Kingdom Job Level : Middle Designation : Engineering Manager at Co-op
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Insights For Selling To Phil

During A Call Or A Meeting

DO's

  • Come across as a trustworthy professional and be respectful, they usually know their game
  • Use phrases like 'your team deserves', 'best in class' etc.
  • During followups, use phone or text if needed, they should be fine

DONT's

  • Don't shy away from asking hard questions, but be extra polite
  • Avoid putting conscious effort into relationship-building
  • Don't go over them unless you are left with no other option

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Phil is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Phil

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Phil move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Phil take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Phil

Personality Compatibility


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