Pranab Das

Energizer
DISC Type : I

State Home Connect and Care Lead at Reliance Retail

Kolkata, West Bengal, India

Overview

Pranab Das is a Deputy General Manager at Reliance JioFiber, leading service and operations for the West Bengal circle. His extensive career includes management roles in the DTH and consumer durables industries with major companies like Tata Sky, Bharti Airtel, Panasonic, and LG Electronics. He earned a BTech from West Bengal University of Technology.

There is no publicly available information regarding Pranabs personal life, hobbies, or interests outside of his professional career.

He has been consistently recognized for his expertise in customer service orientation and field operations across every company he has worked for.

Personality Overview

Informal

Big Picture Person

Believer

They are always positive and upbeat, so take their promises with a pinch of salt.  They are friendly, approachable and love to make new connections. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Service Operations
His entire career, from Territory Service Manager to State Service and Operation Head, is focused on managing field service and operations for major brands.
Team Leadership
He has over eight years of experience as a people manager, currently leading a large and diverse team of supervisors, trainers, and field executives at JioFiber.
DTH Industry
Holds significant experience in the Direct-to-Home industry from his time in management roles at both Tata Sky and Bharti Airtel Digital TV.

Media Appearances

Pranab has no verified media appearances

Work History

2-2019
State Home Connect and Care Lead at Reliance Retail
2-2017 - 2-2019
Sr. Manager - FSD at Tata Sky Ltd
9-2014 - 2-2017
Branch Service Manager at Panasonic
7-2011 - 9-2014
Area Service Manager at LG Electronics India Pvt Ltd
10-2010 - 6-2011
Territory Service Manager at Bharti Airtel Limited

Education

2008 - 2010
MBA - Master of Business Administration from Sikkim Manipal University, Gangtok
2001 - 2005
BTech - Bachelor of Technology from West Bengal University of Technology, Kolkata

More Information

Social Presence :

Prographics :

Exp : 15 Location : Kolkata, West Bengal, India Job Level : Mid-senior Designation : State Home Connect and Care Lead at Reliance Retail
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Insights For Selling To Pranab

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Share some stories about how you you have helped people in similar positions succeed
  • Talk anecdotally about the customer experience that your product offers

DONT's

  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Avoid overloading them with too much detail
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Pranab is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Pranab

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Pranab move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Pranab take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Pranab

Personality Compatibility


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