Rachael Lam, MHA
Login to view DISC.Rachael is a people-first Customer Success leader with a record of scaling teams of over 40 people and managing more than $85M in ARR for SaaS companies. Described by colleagues as "empathetic, " "proactive, " and "driven, " she holds a Masters degree from Pacific University and contributed to a previous company winning a prestigious "Best in KLAS" award.
Outside of her professional life, Rachael took a planned career break to focus on raising her young children, viewing it as an opportunity to hone skills like strategic planning. Her leadership philosophy is partly shaped by a quote on attitude her swim coach shared with her, reflecting a long-standing focus on personal development.
A unique fact is her deliberate and successful return to a director-level role after taking time off to prioritize her family.
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