Rasmus Kagenow-Andersen

Captain
DISC Type : SD

Global Head of Service Innovation at ISS A/S

Copenhagen, Capital Region of Denmark, Denmark

Overview

Rasmus Kagenow-Andersen leads service innovation globally at ISS A/S, guiding a team of over 300, 000 colleagues. His background includes workplace product management and delivering mobile enterprise solutions. He holds a Masters Degree from Copenhagen Business School.

He has a strong professional interest in the intersection of technology and business, following major firms like Microsoft and Accenture. He keeps current with emerging trends by attending events like the Digital Tech Summit, demonstrating a passion for digital advancement.

Unique fact: He is focused on uniting a vast, 300, 000-person global enterprise on a single, shared innovation journey.

Personality Overview

Long-Term Thinker

Dynamic But Sincere

Decisive But Calm

Reading between the lines and seeing beyond your words comes naturally to them.  They exhibit a rare combination of being result-oriented but patient at the same time. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

Service Innovation
As the Global Head of Service Innovation, his primary focus is on creating and implementing new service solutions for a global enterprise.
Workplace Technology
His previous role as Workplace Product Manager and experience with mobile solutions at Empact shows his deep interest in how technology shapes the workplace.
Global Team Leadership
He is passionate about uniting the 300, 000+ employees at ISS on a shared journey to “make the world work better”.

Media Appearances

Rasmus has no verified media appearances

Work History

12-2023
Global Head of Service Innovation at ISS A/S
6-2022 - 1-2024
Workplace Product Manager at ISS A/S
1-2021 - 5-2022
Client Executive at Empact
5-2019 - 1-2021
Business Consultant at Empact (Formerly BridgeIT)
8-2016 - 1-2021
Chief Consultant at Multiflash A/S

Education

Master’s Degree from Copenhagen Business School

More Information

Social Presence :

Prographics :

Exp : 10 Location : Copenhagen, Capital Region of Denmark, Denmark Job Level : Mid-senior Designation : Global Head of Service Innovation at ISS A/S
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Insights For Selling To Rasmus

During A Call Or A Meeting

DO's

  • During followups, use phone or text if needed, they should be fine
  • Use phrases like 'your team deserves', 'best in class' etc.
  • Suggest clear next steps with confidence, don't be vague or hesitant

DONT's

  • Avoid putting conscious effort into relationship-building
  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rasmus is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Rasmus

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Rasmus move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Rasmus take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Rasmus

Personality Compatibility


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