Ricardo Torres in

Ricardo Torres

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Channel Account Executive (UC & CX) at RingCentral
📍 Cleveland, Ohio, United States

Ricardo is a bilingual Enterprise Sales Executive with over seven years of experience specializing in CX contact center and UC growth. He focuses on value-based selling and strategic account acquisition, drawing on his marketing education from The Ohio State University and Cleveland State University.

As a passionate tech enthusiast, Ricardo is driven by the goal of helping society advance into the 21st century. This mission appears to be a core motivator behind his professional focus on modern communication and cloud technologies, aligning his career with a forward-thinking personal interest.

He successfully managed a portfolio exceeding $12M in annual recurring revenue, driving 43% net-new account growth through strategic prospecting.

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Experience
10 Years
Current Role
Channel Account Executive (UC & CX)
Location
Cleveland, Ohio, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Ricardo cares about

CX & UC Solutions
Has over 7 years of experience driving growth in the contact center and unified communications space for major and enterprise accounts.
Channel Partnerships
His current role focuses on cultivating strategic partnerships with industry partners and resellers to accelerate pipeline growth for UC/CX projects.
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Career

Work history

2-2022 - 8-2025
Channel Account Executive (UC & CX)
RingCentral
10-2019 - 2-2022
Cloud Business Development Partner
Jenne, Inc
6-2017 - 11-2018
B2B Financial Software Consultant II
Intuit
8-2014 - 12-2014
Media Sales Executive - Planning
The Madison Square Garden Company
7-2010 - 12-2012
Bilingual Retail Sales Leader
T-Mobile
In the press

Media appearances

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Education
Marketing/Marketing Management
The Ohio State University
8-2011 - 2017
Bachelor’s Degree
Cleveland State University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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