Richard Hayes FCIPS

Observer
DISC Type : ic

Head of Supply Chain at EDF (UK)

Greater Cardiff Area, United Kingdom

Overview

Richard is the Head of Supply Chain for EDFs Nuclear Operations, specializing in supply chain transformation for the construction, utilities, and nuclear sectors. He holds an MSc in Strategic Procurement Management and has a proven track record of building high-performing teams and delivering operational impact.

He is an active member of the professional procurement community, frequently engaging with the Chartered Institute of Procurement & Supply (CIPS) by speaking at conferences and attending events. Richard also shows support for charitable causes, including Tŷ Hafan, a Welsh childrens hospice.

Richard has specialist expertise in fostering an inclusive leadership culture within his teams.

Personality Overview

Value Driven

Example Seeker

Curious

They ask a lot of questions and rely heavily on information and collaterals.  They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Supply Chain Resilience
A core focus of his professional expertise, emphasizing risk management, business continuity, and ethical assurance in critical infrastructure sectors like nuclear and utilities.
Inclusive Leadership
He identifies this as a specialist area of expertise, indicating a commitment to building strong, diverse, and high-performing teams.
Sustainable Procurement
In a previous senior role, he held functional responsibility for sustainability, showing a long-term commitment to environmentally and ethically sound supply chains.

Media Appearances

Richard has no verified media appearances

Work History

4-2023
Head of Supply Chain at EDF (UK)
10-2017 - 3-2023
Head of Procurement at Dŵr Cymru Welsh Water
1-2011 - 11-2017
Procurement Manager at Dŵr Cymru Welsh Water
12-2006 - 1-2011
M&E Category Manager at Carillion PLC
5-2004 - 12-2006
Procurement Manager (Utilities) at AMEC

Education

2000 - 2003
MSc Strategic Procurement Management from University of South Wales

More Information

Social Presence :

Prographics :

Exp : 25 Location : Greater Cardiff Area, United Kingdom Job Level : Mid-senior Designation : Head of Supply Chain at EDF (UK)
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Insights For Selling To Richard

During A Call Or A Meeting

DO's

  • Persuade objectively how your product will help them achieve their goals
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Build rapport, it will come handy to handle hard questions later

DONT's

  • Avoid making offhand commitments
  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Richard is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Richard

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Richard move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Richard take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Richard

Personality Compatibility


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