Richard Stollery, FCIM

Captain
DISC Type : SD

Volunteer Adviser at Citizens Advice

Wokingham, England, United Kingdom

Overview

Richard has no verified overview

Personality Overview

Output-Driven

Long-Term Thinker

Dynamic But Sincere

They are very professional in their approach and can weigh multiple perspectives together.  They might take some time to make their mind up but once they do, they don't change it easily. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

Richard has no verified topics they care about

Media Appearances

Richard has no verified media appearances

Work History

4-2023
Volunteer Adviser at Citizens Advice
3-2022 - 2-2023
Group Customer Experience Director at Bellway Homes
11-2017 - 1-2022
Customer Experience Director at The Share Centre
4-2017 - 8-2017
Customer Success Director (Interim) at Citation Professional Solutions
1-2017 - 4-2017
Customer Experience Director (Interim) at Countrywide Plc

Education

Education details unavailable from MiniMBA
B.A. Honours. from De Montfort University

More Information

Social Presence :

Prographics :

Exp : 8 Location : Wokingham, England, United Kingdom Job Level : N/A Designation : Volunteer Adviser at Citizens Advice
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Insights For Selling To Richard

During A Call Or A Meeting

DO's

  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Let them know of potential risks but suggest mitigation methods alongside

DONT's

  • Don't shy away from asking hard questions, but be extra polite
  • Avoid putting conscious effort into relationship-building
  • Don't get into pricing discussions early on, steer conversation towards proven results

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Richard is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Richard

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Richard move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Richard take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Richard

Personality Compatibility


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