Samantha W. in

Samantha W.

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VP Consumer Growth Strategy at Hotwire Communications Ltd
📍 Miami, Florida, United States

An operations and strategy executive with a background in driving subscriber growth and profitability for high-growth consumer segments. They have extensive experience in leveraging data, AI, and analytics to improve sales and customer experience. They hold an MBA from The Wharton School.

Outside of their direct responsibilities, they are passionate about team building and fostering a positive work environment. A favorite tradition is opening meetings by sharing "roses" (successes) and "thorns" (challenges) to encourage open communication and mutual support among colleagues.

They have managed multi-national remote teams across as many as 13 different countries simultaneously.

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Experience
13 Years
Current Role
VP Consumer Growth Strategy
Job Level
Senior
Location
Miami, Florida, United States
Personality Overview

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Priorities

Topics Samantha cares about

AI in Sales
Implemented AI to drive incremental sales and reduce churn. Also utilized voice analytics software for automated sales coaching and to improve customer experience.
Consumer Growth Strategy
Focuses on driving all aspects of segment subscriber growth, profitability, and customer experience, including launching pilot programs to drive upsell among consumers.
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Career

Work history

4-2024
VP Consumer Growth Strategy
Hotwire Communications Ltd
8-2021 - 4-2024
Executive Director - SMB Sales Strategy & Operations
Comcast Business
4-2016 - 8-2021
Senior Director of Product Strategy
Comcast
6-2014 - 12-2015
CMO of Tigo Business
Millicom
10-2009 - 12-2011
Sub-Director of Finance
HSBC
In the press

Media appearances

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Education
2012 - 2014
Master of Business Administration (M.B.A.)
The Wharton School
2012 - 2014
Master's Degree
The Lauder Institute - University of Pennsylvania
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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