Samuel Di Pietro

Questioner
DISC Type : c

OCC - Operation Control Center Director at LATAM Airlines

São Paulo, São Paulo, Brazil

Overview

Samuel Di Pietro is the Director of the Operation Control Center at LATAM Brazil, with a long-standing career in airline operations and quality assurance. Holding an MBA from FGV, colleagues describe him as clever, dynamic, and charismatic, with a key ability to perform under stress.

His primary focus is on achieving operational excellence and efficiency. He consistently highlights his teams work in public posts, celebrating their dedication in managing complex daily challenges to ensure safe and punctual flights for the airline.

Under his leadership, LATAM Airlines was recognized as the most punctual airline in Brazil for two consecutive years.

Personality Overview

Price-Sensitive

Systematic

Value Seeker

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  They prefer to fully evaluate every situation. They are more likely than others to negotiate on pricing and terms.

Topics They Care About

Operational Excellence
His posts frequently celebrate achieving operational records, such as the highest volume of domestic flights and winning punctuality awards.
Airline Punctuality
He led his team to be recognized as the most punctual airline in Brazil for two years in a row, a key achievement he shared publicly.
Team Recognition
He consistently credits the success of the Operation Control Center to the dedication and precision of the teams working behind the scenes.

Media Appearances

Visita inédita às instalações operacionais da Latam encerra programação do 4º Seminário de Direito Aeronáutico em SP. Featured in Apamagis

See Now

Work History

11-2010
OCC - Operation Control Center Director at LATAM Airlines
7-2009 - 11-2010
CCTO (Technical and Operational Control Center) Manager at TAM Aviação Executiva
5-2000 - 5-2009
Operation Control Center - Gen Manager at TAM
1-1998 - 5-2000
Line Maintenance Manager at TAM
3-1996 - 1-1998
Quality Assurance Manager at TAM

Education

2001 - 2002
MBA from FGV - Fundação Getulio Vargas
2000 - 2002
Post-Graduate from USP - Universidade de São Paulo

More Information

Social Presence :

Prographics :

Exp : 37 Location : São Paulo, São Paulo, Brazil Job Level : Mid-senior Designation : OCC - Operation Control Center Director at LATAM Airlines
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Insights For Selling To Samuel

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • If you have a lower priced product compared to the competition, call out the same
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Don’t try to be too friendly or informal with them
  • Avoid rushing them, be polite and patient
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Samuel is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Samuel

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Samuel move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Samuel take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Samuel

Personality Compatibility


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