Sarah Wiggin

Observer
DISC Type : ci

Director of Service & Systems at Tandem Bank

United Kingdom

Overview

Sarah is a technical, product, and service delivery specialist with over 20 years of experience in the finance, lending, and banking sectors. As the Director of Service & Systems at Tandem Bank, she leads teams of analysts and managers to deliver complex change initiatives and drive the banks business plans.

Sarah recently completed the "Emerging Chief Technology Officer Programme" from Emeritus, underscoring her commitment to high-level technology and leadership.

Personality Overview

Curious

Example Seeker

Assertive

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are likely to ask many questions and look heavily for supporting information. They are generally strong communicators and are not easy to convince.

Topics They Care About

Service & Systems Delivery
Her core responsibility at Tandem Bank involves leading teams to deliver first-class service and manage complex systems and change initiatives.
Technology Leadership
Recently completed an "Emerging Chief Technology Officer Programme, " indicating a focus on advancing her strategic technology and executive skills.
Team Development
Publicly posts about hiring for her teams, emphasizing a track record of developing people and facilitating internal career moves.

Media Appearances

Sarah has no verified media appearances

Work History

3-2023
Director of Service & Systems at Tandem Bank
6-2022 - 3-2023
Head of Service & Systems at Tandem Bank
11-2015 - 3-2023
Head of IT at Oplo
11-2012 - 6-2015
ICT Head of Customer Services / Head of Information Systems at Your Housing Group
11-2010 - 11-2012
Head of Information at Harvest Housing Group / Your Housing Group

Education

1995 - 1997
Information Technology from Blackburn College
1989 - 1991
High School from Habergham Sixth Form

More Information

Social Presence :

Prographics :

Exp : 21 Location : United Kingdom Job Level : Mid-senior Designation : Director of Service & Systems at Tandem Bank
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Insights For Selling To Sarah

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Invite them for a social do but don’t rely solely on the relationship
  • Help them understand the risk aspect fully while inspiring confidence

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t brush off any concerns, take all questions seriously
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sarah is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Sarah

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Sarah move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Sarah take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Sarah

Personality Compatibility


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