Satish Kumar

Sharpshooter
DISC Type : DC

Regional Vice President at Sophos

Bengaluru, Karnataka, India

Overview

Satish Kumar is the Vice President of Global Support Delivery at Sophos, leading global teams with a focus on operational excellence and customer satisfaction. His experience includes senior roles at VMware and Hewlett-Packard, and he holds an ITIL certification. Colleagues describe him as driven, professional, and an inspiring mentor.

He was the co-founder and director of a stealth mode startup before his current leadership tenure.

Personality Overview

Rigorous & Demanding

ROI Driven

Precise But Practical

They take a lot of pride in personal achievements.  They prefer to be the ones controlling the conversation or defining the terms. They are not always relationship oriented.

Topics They Care About

Global Support Delivery
As Vice President, he leads a global team focused on 24/7 support, ensuring consistent service quality and operational excellence across all regions.
Customer Satisfaction
His professional philosophy is centered on passionately advocating for customer needs and creating value through a relentless focus on customer satisfaction.
Team Mentorship
Recommendations highlight his ability to serve as an inspiring mentor for his staff, using strong interpersonal skills and empathy to motivate his teams.

Media Appearances

Satish has no verified media appearances

Work History

9-2024
Regional Vice President at Sophos
2-2023 - 9-2024
Director, Technical Support at Sophos
5-2018 - 12-2022
Director and Co-Founder at Stealth Mode Startup
2-2014 - 4-2018
Senior Manager Technical Support at VMware
1-2013 - 2-2014
Americas Geography Manager at Hewlett-Packard

Education

Global Leadership Program from Indian Institute of Management Bangalore
Education details unavailable from University of Toronto

More Information

Social Presence :

Prographics :

Exp : 26 Location : Bengaluru, Karnataka, India Job Level : Senior Designation : Regional Vice President at Sophos
URL has been copied!

Insights For Selling To Satish

During A Call Or A Meeting

DO's

  • Hold your ground without indulging in one-upmanship
  • Refer to testimonials from well-known industry leaders
  • Get to the point quickly instead of spending time doing small talk

DONT's

  • Don't try too hard to forge relationships with them
  • Do not back off when challenged, respond with a confident, objective answer instead
  • Avoid being a storyteller and don’t try to oversell

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Satish is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Satish

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Satish move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Satish take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Satish

Personality Compatibility


Other Sophos Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.