Sebastian has over 15 years of experience in the telecommunications sector, specializing in marketing, sales, and digitizing the customer experience. After a decade at congstar, he now leads CRM & Loyalty at Deutsche Telekom. He is a passionate advocate for customer-centricity and has even shared his expertise on NPS as a guest lecturer at WHU.
Outside of his professional life, Sebastian is a dedicated football fan, specifically of FC St. Pauli. Before starting his current role, he took time to recharge on the North Sea, highlighting a value he places on work-life balance and personal renewal between major career milestones.
He returned to a university setting not as a student, but as an expert, teaching the next generation about customer-centricity.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
Explore more public profiles from related professionals.
Discover additional public profiles from our index.
Looking for someone else? Search here for anyone.