Shannen Haberly

Captain
DISC Type : SD

Sales Operations Supervisor Southwest Majors at CDW

Greater Phoenix Area, United States

Overview

Shannen Haberly is a Sales Operations Supervisor at CDW with over a decade of experience within the company. She has a history of career progression, moving from an Account Manager to leading teams in both Small Business and Southwest Majors. A graduate of Northern Arizona University, colleagues describe her as having an "outstanding ability to excel. "

Based on her activity, Shannen is passionate about supporting community causes. She actively promotes and participates in corporate charitable initiatives, such as fundraising drives for the Phoenix Childrens Hospital (PCH), demonstrating a commitment to corporate social responsibility.

After 11 years at CDW, she has returned to a leadership role in the same Southwest division where she first began her career.

Personality Overview

Consummate Professional

Decisive But Calm

Output-Driven

Reading between the lines and seeing beyond your words comes naturally to them.  They exhibit a rare combination of being result-oriented but patient at the same time. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

Sales Operations
Has over seven years of experience as a Sales Operations Supervisor at CDW, managing teams across different business segments.
Internal Career Growth
Represents a long-term career success story within CDW, progressing from an account manager to a key supervisor over 11 years.
Corporate Philanthropy
Actively engages in and promotes company-sponsored charitable events, specifically showing support for the Phoenix Children's Hospital.

Media Appearances

Shannen has no verified media appearances

Work History

1-2026
Sales Operations Supervisor Southwest Majors at CDW
1-2019 - 1-2026
Sales Operations Supervisor Small Business at CDW
1-2015 - 1-2019
Corporate Account Manager at CDW

Education

2007 - 2009
Bachelor of Education (B.Ed.) from Northern Arizona University

More Information

Social Presence :

Prographics :

Exp : 11 Location : Greater Phoenix Area, United States Job Level : N/A Designation : Sales Operations Supervisor Southwest Majors at CDW
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Insights For Selling To Shannen

During A Call Or A Meeting

DO's

  • Come across as a trustworthy professional and be respectful, they usually know their game
  • Focus on the results that your product produces, expect some strategic questions in return
  • Stick to your standard pitch and qualifying script, don't try to wing it

DONT's

  • Don't take their patience for granted, avoid long-winding sermons
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't shy away from asking hard questions, but be extra polite

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shannen is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Shannen

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Shannen move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Shannen take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Shannen

Personality Compatibility


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