Sheila Butkus, CRCR

Enthusiast
DISC Type : i

Customer Service Specialist at Ensemble Health Partners

Cincinnati Metropolitan Area, United States

Overview

Sheila has no verified overview

Personality Overview

Story Driven

Consensus Focused

Amiable & Agreeable

Unlike D or C types, they are convinced more by stories and testimonials.  They are generally friendly, so be careful when relying on their word. They are more about building relationships than just cutting deals.

Topics They Care About

Sheila has no verified topics they care about

Media Appearances

Sheila has no verified media appearances

Work History

11-2018
Customer Service Specialist at Ensemble Health Partners
2-2018 - 9-2018
Front Office Specialist at Baker Chiropractic and Wellness
6-2016 - 1-2018
Personal Health Coach at Humana
11-2011 - 5-2016
Eligibility Referral Specialist, II at Warren County Human Services
5-2007 - 10-2011
Customer Service Area Supervisor at Kohl's Department Stores

Education

Bachelor from Wilmington College
BA from Wilmington College of Ohio

More Information

Social Presence :

Prographics :

Exp : 18 Location : Cincinnati Metropolitan Area, United States Job Level : Junior Designation : Customer Service Specialist at Ensemble Health Partners
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Insights For Selling To Sheila

During A Call Or A Meeting

DO's

  • Ask them how their day is going or exchange some other pleasantries
  • Maintain high, positive energy and convey confidence
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be too formal with them, they trust informality more
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sheila is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Sheila

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Sheila move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Sheila take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Sheila

Personality Compatibility


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