Sonia-Carla Ciocirlie

Energizer
DISC Type : I

Head of KYC (interim) at Wise

London, England, United Kingdom

Overview

Sonia-Carla Ciocirlie is the Head of Business Operations at Wise, where she focuses on scaling global operations for Wise Platform partners. Her expertise spans risk management, FinCrime, and customer success. She holds a Master of Science from Kings College London.

Colleagues describe her as committed, hardworking, and highly efficient. She has a keen interest in community engagement, having organized a STEM work experience program for local students, introducing them to technology-focused careers.

Unique fact: She wrote her honors thesis on the relationship between mobile marketing and customer loyalty.

Personality Overview

Enthusiastic

Big Picture Person

Imaginative

They are people oriented, friendly and like creating new connections.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They are naturally enthusiastic, so take their promise with a pinch of salt.

Topics They Care About

Scaling Operations
Her current role is dedicated to scaling servicing teams for Wise's growing portfolio of correspondent banks and online platforms, while managing cost and efficiency.
Fintech Partnerships
Her career at Wise has focused on managing and scaling partnerships with banks and enterprise clients, improving operational scalability and expanding product availability.
Risk & Compliance
Her responsibilities directly cover Risk Management, FinCrime, and KYC/KYB operations, and she has previously led a team focused on onboarding and risk monitoring for partners.

Media Appearances

Tenacity with Sonia C. – Podcast (hosted by Sonia‑Carla Ciocirlie, Head of Business Operations at Wise). Featured in Apple Podcasts

See Now

Sonia-Carla Ciocirlie - Head of Business Operations at Wise | The Org. Featured in The Org

See Now

Leadership at Wise: How Are the Managers at Wise? 2026. Featured in Built In

See Now

Work History

12-2023 - 6-2024
Head of KYC (interim) at Wise
7-2023
Head of Business Operations at Wise
5-2021 - 8-2023
Head of Account Management - Wise Platform at Wise
6-2019 - 5-2021
Account Manager - Wise for Banks at Wise
8-2016 - 6-2019
Affiliates & Partnerships Manager at Wise

Education

2014 - 2015
Master of Science from King's College London
2010 - 2014
Bachelor of Science in Business Administration from Hult International Business School

More Information

Social Presence :

Prographics :

Exp : 10 Location : London, England, United Kingdom Job Level : Mid-senior Designation : Head of KYC (interim) at Wise
URL has been copied!

Insights For Selling To Sonia-Carla

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Talk anecdotally about the customer experience that your product offers

DONT's

  • Avoid cutting into their flow
  • Avoid overloading them with too much detail
  • Don’t push them to make a decision too fast, let them get comfortable first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sonia-Carla is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Sonia-Carla

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Sonia-Carla move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Sonia-Carla take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Sonia-Carla

Personality Compatibility


Other Wise Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.