Sonia-Carla Ciocirlie in

Sonia-Carla Ciocirlie

Energizer · DISC type I
Head of KYC (interim) at Wise
📍 London, England, United Kingdom

Sonia-Carla Ciocirlie is the Head of Business Operations at Wise, where she focuses on scaling global operations for Wise Platform partners. Her expertise spans risk management, FinCrime, and customer success. She holds a Master of Science from Kings College London.

Colleagues describe her as committed, hardworking, and highly efficient. She has a keen interest in community engagement, having organized a STEM work experience program for local students, introducing them to technology-focused careers.

Unique fact: She wrote her honors thesis on the relationship between mobile marketing and customer loyalty.

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Experience
10 Years
Current Role
Head of KYC (interim)
Job Level
Mid-senior
Location
London, England, United Kingdom
Personality Overview

How Sonia-Carla shows up

Enthusiastic
Big Picture Person
Imaginative

They are people oriented, friendly and like creating new connections. They are not always early adopters but can be pursuaded by leveraging strong relationships. They are naturally enthusiastic, so take their promise with a pinch of salt.

Priorities

Topics Sonia-Carla cares about

Scaling Operations
Her current role is dedicated to scaling servicing teams for Wise's growing portfolio of correspondent banks and online platforms, while managing cost and efficiency.
Fintech Partnerships
Her career at Wise has focused on managing and scaling partnerships with banks and enterprise clients, improving operational scalability and expanding product availability.
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Career

Work history

12-2023 - 6-2024
Head of KYC (interim)
Wise
7-2023
Head of Business Operations
Wise
5-2021 - 8-2023
Head of Account Management - Wise Platform
Wise
6-2019 - 5-2021
Account Manager - Wise for Banks
Wise
8-2016 - 6-2019
Affiliates & Partnerships Manager
Wise
In the press

Media appearances

Tenacity with Sonia C. – Podcast (hosted by Sonia‑Carla Ciocirlie, Head of Business Operations at Wise). Featured in Apple Podcasts
See now
Sonia-Carla Ciocirlie - Head of Business Operations at Wise | The Org. Featured in The Org
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Education
2014 - 2015
Master of Science
King's College London
2010 - 2014
Bachelor of Science in Business Administration
Hult International Business School
Social presence
in
Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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