Stephanie Capp

Collaborator
DISC Type : is

Platform Experience Lead at Marks and Spencer

London, England, United Kingdom

Overview

Stephanie is a Platform Experience Lead at Marks and Spencer, building on her experience as a Business Analyst within the companys Data and Digital team. Her earlier career was in New Zealands public sector, with several analyst roles at the Ministry for Primary Industries. She holds a Bachelor of Commerce from Victoria University of Wellington.

Before moving into corporate retail, Stephanie was motivated by a desire to contribute to her community, which guided her work in New Zealands public and not-for-profit sectors. She has expressed a passion for pursuing a career that allows her to give back and build strong community ties.

She made a significant career transition from public service roles in New Zealand to the digital and data sector of a major UK retailer.

Personality Overview

Consensus Builder

Good Listener

Appreciative

Scenarios where both sides can come out as winners appeal to them greatly.  Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are. They are more likely to opt for solutions that are proven in the market.

Topics They Care About

Platform Experience
Her current role as Platform Experience Lead at Marks and Spencer is focused on enhancing the digital journey for customers.
Data & Digital
She has direct experience as a Business Analyst within the Data and Digital team at M&S, showing a focus on data-informed decisions.
Community Contribution
In a previous role, she stated her motivation was to "give back to New Zealanders and develop strong ties to communities. "

Media Appearances

Stephanie has no verified media appearances

Work History

12-2024
Platform Experience Lead at Marks and Spencer
7-2022 - 12-2024
Business Analyst at Marks and Spencer
9-2020 - 2-2022
Programme and Investment Analyst at Ministry for Primary Industries (MPI)
11-2019 - 9-2020
Program Coordinator and Analyst at Ministry for Primary Industries (MPI)
4-2019 - 11-2019
Program Administrator at Ministry for Primary Industries (MPI)

Education

2014 - 2017
Bachelor of Commerce - BCom from Victoria University of Wellington

More Information

Social Presence :

Prographics :

Exp : 8 Location : London, England, United Kingdom Job Level : Middle Designation : Platform Experience Lead at Marks and Spencer
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Insights For Selling To Stephanie

During A Call Or A Meeting

DO's

  • Use phrases like ‘trust me when’, ‘your team will love’ etc.
  • Show them how they look good by making this decision
  • Show genuine interest in solving their problems

DONT's

  • Don’t ask too many questions that sound too dry and objective
  • Don’t give the impression of being unproven or risky
  • Avoid unnecessary confrontation if it arises incidentally

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Stephanie is

  • Relationship and rapport play a major role, followed by low risk and the presence of proof points.
  • Will you ever get a clear answer from Stephanie

  • They are diplomatic when the need arises; they hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Stephanie move?

  • They can take their time to reach decisions, even while they stay engaged and friendly.
  • Can Stephanie take some risk or not?

  • They are unlikely to take many risks.

You And Stephanie

Personality Compatibility


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