Stephanie Cawley is the Director of Customer Operations at Severn Trent, where she leverages 20 years of experience in service improvement and large-scale operational management. Educated at Saïd Business School, University of Oxford, she is responsible for water and wastewater teams serving 8. 5 million customers. People describe her as an engaging, caring, and empathetic leader.
Stephanie has a strong passion for people management and excels at leading geographically dispersed teams. She is known for her willingness to listen, understand, and act to make a difference. Her focus is on motivating people to deliver excellent results while ensuring they enjoy their work.
She is a key voice in public communications, advocating for environmental protection by discouraging the flushing of plastic-containing wet wipes to prevent sewer blockages.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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