Steven Zeng

Critic
DISC Type : C

Executive Manager, Data Management Transformation at Westpac

Greater Sydney Area, Australia

Overview

Steven is a seasoned data delivery leader with nearly 20 years of experience in banking and insurance. At Westpac, he spearheads data management transformation. His expertise lies in data governance, strategy, and leading large-scale data initiatives. He studied Design Thinking at Stanford and holds a degree from Monash University.

Describing himself as a life-long learner, Steven shows a strong interest in personal and professional growth. He actively shares content related to future technologies and the intrinsic value of data, and appears passionate about giving back to the community through volunteering.

Unique fact: Steven holds a Databricks certification in Lakehouse Fundamentals, showcasing his hands-on knowledge of modern data platforms.

Personality Overview

Precise

Objective Thinker

ROI Driven

They prefer to analyze logically and value objective facts over emotions.  They are quite likely to negotiate on pricing or other key terms. They like to take decisions independently and do not seek others' support often.

Topics They Care About

Data Governance
His career focus, from implementing frameworks at Westpac to driving adoption at Woolworths Group, centers on robust data governance and risk management.
AI & Data Strategy
A core part of his expertise, reflected in his headline and his previous senior manager role at EY, where he focused on AI and data-driven transformations.
Data as an Asset
He advocates for a culture that values data as a strategic asset and has shared articles about understanding the worth of company data.

Media Appearances

Steven has no verified media appearances

Work History

1-2024
Executive Manager, Data Management Transformation at Westpac
12-2023 - 1-2024
Data Governance Consultant at Woolworths Group
11-2010 - 11-2023
AI & Data Senior Manager at EY
4-2010 - 11-2010
Data Warehouse and Business Intelligent Consultant at SMS Management & Technology
4-2006 - 4-2010
Technology Delivery Consultant at Dialog Information Technology

Education

Innovation: Design Thinking from Stanford University Graduate School of Business
2005 - 2005
Bachelor(Honours) from Monash University

More Information

Social Presence :

Prographics :

Exp : 19 Location : Greater Sydney Area, Australia Job Level : Middle Designation : Executive Manager, Data Management Transformation at Westpac
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Insights For Selling To Steven

During A Call Or A Meeting

DO's

  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Tell them what ROI they can expect
  • Be ready for penetrating questions and critical examination of your pitch

DONT's

  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Make extra effort to not seem pushy or confrontational

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Steven is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Steven

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Steven move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Steven take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Steven

Personality Compatibility


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