Sudakshina Bhattacharya, CPCC, PCC

Inquirer
DISC Type : cd

President & CHRO at HDFC ERGO General Insurance

Mumbai, Maharashtra, India

Overview

Sudakshina Bhattacharya is the President & CHRO at HDFC ERGO General Insurance, where she architects the people and culture strategy. A seasoned leader with over two decades of experience across diverse sectors, she is recognized for her strategic HR interventions. People who have worked with her describe her as diligent, thorough, knowledgeable, and balanced.

Sudakshina is a passionate advocate for equity and is a certified professional coach, co-founding the social interactive platform "Compassion Circle. " Her personal philosophy, "Energy Attracts Opportunity—Invest in Elevating Both, " reflects her focus on human potential. She believes in creating a workplace that works for all, where empathy and inclusion are paramount.

She has been instrumental in creating "Love all, " Indias first open-source inclusion movement, providing toolkits for any organization to use.

Personality Overview

Demanding

Hard To Convince

ROI Conscious

They focus on objectivity in a pitch and pay little attention to bells and whistles.  They don’t always try to control the conversation but neither do they like yielding it fully. They respond well to confident salespeople.

Topics They Care About

Workplace Inclusivity
Championing DEI through initiatives like "Love All" and "The Human Code" at HDFC ERGO, focusing on creating a workplace that genuinely works for everyone.
Professional Coaching
As a Certified Professional Co-Active Coach (CPCC), she sees coaching as a transformative tool for realizing individual potential and elevating communities and societies.
Human-Centric HR
Believes the insurance industry's key differentiator is its people. She advocates for balancing high-tech solutions with high-touch human connection to foster a people-first culture.

Media Appearances

Sudakshina Bhattacharya, CHRO, HDFC ERGO General Insurance. Featured in YouTube

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In Conversation with Sudakshina Bhattacharya, President & CHRO, HDFC ERGO General Insurance. Featured in YouTube

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Work History

4-2023
President & CHRO at HDFC ERGO General Insurance
1-2021 - 4-2023
Chief Human Resources Officer at HDFC ERGO General Insurance
1-2017 - 1-2021
Chief Human Resources Officer at ILFS Group
9-2010 - 12-2016
Group Head Human Resources at IL&FS Financial Services Ltd (IFIN)
3-2009 - 8-2010
Vice President - HR at Religare

Education

2019 - 2020
Certified Professional CoActive Coach from Co-Active Training Institute
1997 - 1999
PGDHRM from Indian Institute of Social Welfare and Business Management

More Information

Social Presence :

Prographics :

Exp : 23 Location : Mumbai, Maharashtra, India Job Level : N/A Designation : President & CHRO at HDFC ERGO General Insurance
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Insights For Selling To Sudakshina

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending too much time on pleasantries
  • Be crisp while making the pitch
  • Tell them that you are there to help them create visible impact within their organization

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Refrain from asking too many questions
  • Don’t try to be an alpha salesperson, give them equal space

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sudakshina is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Sudakshina

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Sudakshina move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Sudakshina take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Sudakshina

Personality Compatibility


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