Sudha Dwivedi, BA, MBA, CPCC

Observer
DISC Type : ic

Chief People and Culture Officer at Interac Corp.

Greater Toronto Area, Canada

Overview

Sudha Dwivedi is an HR executive with over 25 years of experience in the financial and medical services industries. As Chief People and Culture Officer at Interac, she leads cultural transformation and talent strategy. She holds a BA from McGill, an MBA from Concordia, is a Certified Coach, and was named a Top 100 Professional in Canada.

Outside of work, Sudha has a lifelong commitment to community service, serving as a Board Member and Chair of the People & Culture Committee for Springboard, a community support organization. She provides pro bono coaching to women and people from marginalized communities. She lives in Toronto with her husband and two sons.

Originally from Montreal, Sudha remains a committed Montreal Canadiens fan, despite also cheering for the Toronto Blue Jays and Raptors.

Personality Overview

Curious

Example Seeker

Value Driven

They often ask many questions and rely heavily on information and documentation.  They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

DEI & Belonging
A passionate DEI champion, she focuses on ensuring every employee feels their voice is heard. She also provides pro bono coaching to women and marginalized individuals in her community work.
Community Service
Inspired by her family's history of philanthropy, she serves on the board of Springboard, an organization that helps people facing barriers, and supports their annual golf event.
Corporate Culture
She specializes in large-scale employee engagement programs and has been instrumental in getting Interac recognized as a top employer and for its corporate culture.

Media Appearances

Sudha has no verified media appearances

Work History

9-2024
Chief People and Culture Officer at Interac Corp.
2-2020 - 9-2024
Chief Human Resources Officer at Teranet Inc.
10-2015 - 8-2019
Director of Human Resources at Stryker
7-2014 - 10-2015
Vice-President, Human Resources at Element Fleet Management
1-2012 - 6-2014
Vice President Human Resources at PHH Arval

Education

1995 - 1997
MBA from Concordia University
1987 - 1990
BA from McGill University

More Information

Social Presence :

Prographics :

Exp : 13 Location : Greater Toronto Area, Canada Job Level : Leadership Designation : Chief People and Culture Officer at Interac Corp.
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Insights For Selling To Sudha

During A Call Or A Meeting

DO's

  • Be prepared for a lot of questions, answer them objectively
  • Invite them for a social do but don’t rely solely on the relationship
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid making offhand commitments
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sudha is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Sudha

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Sudha move?

  • They like to analyze well and then make their decisions.
  • Can Sudha take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Sudha

Personality Compatibility


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