Sumola Singha

Evaluator
DISC Type : Cds

Technical Success Manager at Bazaarvoice

Dubai, United Arab Emirates

Overview

Sumola Singha is a Technical Success Manager with over 12 years of experience in product implementation, data analytics, and SaaS. She holds a Master of Computer Applications and certifications in Power BI and Six Sigma Green Belt, showcasing her expertise in technical and professional services.

Outside of her professional life, she demonstrates a strong sense of social responsibility, actively encouraging support for flood victims and expressing admiration for civic discipline. Sumola is a continuous learner, frequently completing new professional certifications to enhance her skills.

She recently relocated to Dubai and is actively exploring new career opportunities in technical and implementation roles.

Personality Overview

Hard To Convince

Fast But Analytical

Thorough Evaluator

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They are not very likely to become strong advocates of your product or service They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

Technical Implementation
Her career spans 12+ years in roles like Implementation Manager and Consultant, focusing on bringing SaaS products to life for customers.
Data Visualization
Holds certifications in "Data Visualization for Data Analysis and Analytics" and "Power BI: Dashboards for Beginners", indicating a focus on data-driven insights.
Process Improvement
Recently completed a "Six Sigma: Green Belt" course, highlighting her interest in efficiency and quality management within technical processes.

Media Appearances

Sumola has no verified media appearances

Work History

9-2023 - 10-2025
Technical Success Manager at Bazaarvoice
10-2022 - 9-2023
Implementation Manager at PowerSchool
5-2021 - 9-2023
Implementation Consultant at PowerSchool
3-2018 - 5-2021
Manager Customer Contact Center at Nuance Communications
10-2013 - 3-2018
Digital Media Specialist at [24]7

Education

2010 - 2013
Master of Computer Applications (M.C.A.) from Hindustan University
BCA from Central IT College Sikkim Manipal University

More Information

Social Presence :

Prographics :

Exp : 12 Location : Dubai, United Arab Emirates Job Level : N/A Designation : Technical Success Manager at Bazaarvoice
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Insights For Selling To Sumola

During A Call Or A Meeting

DO's

  • Help them see both - the ‘big picture’ impact and the ROI of the investment
  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Showcase your competitive superiority clearly when possible or address it at the minimum

DONT's

  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Avoid too much small talk, just a few formal pleasantries should be fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sumola is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Sumola

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Sumola move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Sumola take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Sumola

Personality Compatibility


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