Suzanne Bharati Hendery, MA, APR, CPXP in

Suzanne Bharati Hendery, MA, APR, CPXP

Login to view DISC.
Chief Marketing, Communications & Customer Experience Officer at Renown Health
📍 Greater Reno Area, United States

Suzanne Hendery is the Chief Marketing, Communications, and Customer Officer at Renown Health, with over 25 years of executive experience in healthcare. A nationally recognized leader, she specializes in customer-centered digital transformation and branding. She holds a Masters degree in Marketing Communications, is an Accredited Public Relations professional, and serves as a guest lecturer at Harvard University.

Suzanne is passionate about developing talent and fostering collaboration within her teams. She publicly celebrates her colleagues achievements and emphasizes the importance of teamwork in navigating challenges. Her advice to fellow marketers is to work hard, always speak positively of others, and help their leaders succeed.

She co-chairs and founded the Diversity, Inclusion, Equity and Belonging Committee for the Society for Healthcare Strategy & Market Development (SHSMD).

Read the full overview →
Experience
35 Years
Current Role
Chief Marketing, Communications & Customer Experience Officer
Job Level
Leadership
Location
Greater Reno Area, United States
Personality Overview

How Suzanne shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Suzanne cares about

Healthcare CX
As Chief Customer Officer, she leads patient experience and digital transformation to enhance customer convenience and drive organizational growth.
Crisis Communications
Led her team as a public information officer during the COVID-19 pandemic, focusing on clear communication for employees, families, and the community.
+5 more topics Login to view topics
Career

Work history

7-2020
Chief Marketing, Communications & Customer Experience Officer
Renown Health
1-2017 - 7-2020
Chief Marketing & Communications Officer, VP Marketing & Communications
Renown Health
10-2019 - 6-2020
Interim Chief Development Officer; Renown Health Foundation
Renown Health
5-2014 - 12-2016
Vice President, Marketing & Public Affairs
Baystate Health
5-2005 - 5-2014
Vice President, Marketing & Communications
Baystate Health
In the press

Media appearances

Renown Health Brand Builds on Generational Legacy of Grit and Tenacity. Featured in Strategic Health Care Marketing
See now
Education
3-2010 - 4-2025
Guest Faculty Member
Harvard University
Master of Arts - MA
University of Connecticut
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Renown Health Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Suzanne. Free, 10 seconds.