Svitlana Afaneh

Examiner
DISC Type : cs

Senior Delivery Customer Success Manager at SoftwareOne

Paris, Île-de-France, France

Overview

Svitlana has no verified overview

Personality Overview

Overcautious

Late Adopter

Tough To Convince

The only way to convince them is by showing them examples and ample proof.  They do not like taking risks at all and go for proven options in the end. They tend to be clear about their needs and limitations and are unlikely to promise too much.

Topics They Care About

Svitlana has no verified topics they care about

Media Appearances

Svitlana has no verified media appearances

Work History

2-2026
Senior Delivery Customer Success Manager at SoftwareOne
7-2022 - 2-2026
Inside Sales Executive at SoftwareOne
10-2018 - 6-2022
Assistante de gestion administrative - BU Software at SCC
4-2016 - 11-2016
Bénévole traducteur russe - français at ONG InformNapalm.org
1-2009 - 5-2009
Assistante du directeur du développement et de la prospective at Communication et Programme - agence de communication et de production audiovisuelle

Education

2007 - 2009
Master en Commerce et Affaires Internationales from Université Paris-Est Créteil
2006 - 2007
Français Langue Etrangère from Forum Jeunes

More Information

Social Presence :

Prographics :

Exp : 8 Location : Paris, Île-de-France, France Job Level : Middle Designation : Senior Delivery Customer Success Manager at SoftwareOne
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Insights For Selling To Svitlana

During A Call Or A Meeting

DO's

  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Be firm in your communication and stay in control
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't be very accepting if that is your natural style, stay firm
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Svitlana is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Svitlana

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Svitlana move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Svitlana take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Svitlana

Personality Compatibility


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