Syed Niaz in

Syed Niaz

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MIM at Oracle India Pvt. Ltd
📍 Bengaluru, Karnataka, India

Syed Niaz is a Major Incident Manager at Oracle with over 15 years of experience in IT Services Management (ITSM) and strategic infrastructure planning. He holds ITIL 4 and SAFe® 4 Agilist certifications. Colleagues describe him as dedicated, hard-working, and focused.

He earned a Bachelor of Arts from Bangalore University, where he studied Economics. His professional interests include major technology corporations like Oracle and Hewlett Packard Enterprise, reflecting his deep engagement with the enterprise IT sector.

He is certified in both ITIL 4 for service management and as a SAFe® 4 Agilist for agile environments.

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Experience
17 Years
Current Role
MIM
Location
Bengaluru, Karnataka, India
Personality Overview

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Priorities

Topics Syed cares about

Incident Management
His core responsibility at Oracle and previously at Vodafone involves managing P1 and P2 major incidents to minimize service disruption and ensure SLA compliance.
IT Service Management
Possesses extensive subject matter expertise in ITSM and ITIL methodologies, which forms the foundation of his 15+ year career in IT.
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Career

Work history

4-2016
MIM
Oracle India Pvt. Ltd
4-2011 - 4-2016
Incident Manager
Vodafone India
4-2010 - 4-2011
Sr IT Desktop Analyst
Accenture
11-2007 - 10-2009
Sr IT Analyst
Mphasis
In the press

Media appearances

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Education
2007 - 2010
B.A
Bangalore University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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