Syed Niaz

Critic
DISC Type : C

MIM at Oracle India Pvt. Ltd

Bengaluru, Karnataka, India

Overview

Syed Niaz is a Major Incident Manager at Oracle with over 15 years of experience in IT Services Management (ITSM) and strategic infrastructure planning. He holds ITIL 4 and SAFe® 4 Agilist certifications. Colleagues describe him as dedicated, hard-working, and focused.

He earned a Bachelor of Arts from Bangalore University, where he studied Economics. His professional interests include major technology corporations like Oracle and Hewlett Packard Enterprise, reflecting his deep engagement with the enterprise IT sector.

He is certified in both ITIL 4 for service management and as a SAFe® 4 Agilist for agile environments.

Personality Overview

Precise

Information Seeker

Objective Thinker

They like to do things independently and don’t look for support from others.  They choose to analyze logically and value facts to emotions. They don’t appreciate bells and whistles unless backed by data.

Topics They Care About

Incident Management
His core responsibility at Oracle and previously at Vodafone involves managing P1 and P2 major incidents to minimize service disruption and ensure SLA compliance.
IT Service Management
Possesses extensive subject matter expertise in ITSM and ITIL methodologies, which forms the foundation of his 15+ year career in IT.
Agile Frameworks
He is a Certified SAFe® 4 Agilist, demonstrating his knowledge of scaled agile principles for enterprise-level projects and solutions.

Media Appearances

Syed has no verified media appearances

Work History

4-2016
MIM at Oracle India Pvt. Ltd
4-2011 - 4-2016
Incident Manager at Vodafone India
4-2010 - 4-2011
Sr IT Desktop Analyst at Accenture
11-2007 - 10-2009
Sr IT Analyst at Mphasis

Education

2007 - 2010
B.A from Bangalore University

More Information

Social Presence :

Prographics :

Exp : 17 Location : Bengaluru, Karnataka, India Job Level : N/A Designation : MIM at Oracle India Pvt. Ltd
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Insights For Selling To Syed

During A Call Or A Meeting

DO's

  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Be ready to answer many clarity-seeking questions and requests for information
  • Keep some extra margin while sharing pricing, they are likely to negotiate later

DONT's

  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Don't give superficial answers, they are easily rattled by them
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Syed is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Syed

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Syed move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Syed take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Syed

Personality Compatibility


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