Tanya Singh

Enthusiast
DISC Type : i

Client Delivery Manager at Optus

Greater Sydney Area, Australia

Overview

Tanya Singh is an experienced Client Delivery Manager at Optus, with a long history in the telecommunications sector. A strong project management professional, she holds a Masters in Engineering/Industrial Management from the University of Technology Sydney and has progressed through several engineering roles at Optus.

Colleagues commend Tanya for her professionalism, analytical skills, and positive attitude, noting her technical knowledge in collaborative fault investigations. Her interests include major technology companies like Google and Cisco, suggesting a keen focus on industry innovation and networking technologies.

She has been with Optus for her entire documented career, starting as a Graduate Engineer and advancing to her current management role.

Personality Overview

Story Driven

Amiable & Agreeable

Consensus Focused

They are generally friendly, so be careful when relying on their word.  They are more about building relationships than just cutting deals. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Client Delivery
Her current role as a Client Delivery Manager at Optus demonstrates her focus on managing client projects and ensuring successful outcomes in the telecommunications industry.
Service Delivery Management
This is a core skill listed in her current role, highlighting her expertise in managing the end-to-end delivery of services to customers.
Stakeholder Engagement
As a client-facing manager, effectively engaging with and managing stakeholders is a critical aspect of her responsibilities.

Media Appearances

Tanya has no verified media appearances

Work History

7-2018
Client Delivery Manager at Optus
5-2016 - 7-2018
Senior Network Engineer at Optus
7-2007 - 6-2011
Network Engineer at Optus
11-2006 - 7-2007
Gradute Engineer at Optus
2-2004 - 10-2006
Cadet Engineer at Optus

Education

7-2018 - 6-2021
Master's degree from University of Technology Sydney
Advanced Diploma from TAFE NSW

More Information

Social Presence :

Prographics :

Exp : 22 Location : Greater Sydney Area, Australia Job Level : Middle Designation : Client Delivery Manager at Optus
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Insights For Selling To Tanya

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Maintain high, positive energy and convey confidence
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tanya is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Tanya

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Tanya move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Tanya take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Tanya

Personality Compatibility


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