Tatiana Celani is a customer experience executive with 20 years in the energy sector, currently leading customer operations at Enel Brasil. With an MBA from USP, she specializes in customer-first methodologies and technology-driven process automation. Colleagues describe her as brilliant, dedicated, and innovative.
She is passionate about people development and community engagement, often visiting local territories to understand customer needs firsthand. Tatiana actively participates in councils and initiatives aimed at fostering industrial development and supporting women in leadership roles within her sector.
She was recently appointed Director of the Energy Division at DEINFRA/Fiesp, the Federation of Industries of the State of São Paulo.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
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