Tiffany Sanders

Enthusiast
DISC Type : i

Case Manager at Covance

Indianapolis, Indiana, United States

Overview

Tiffany possesses a unique background spanning healthcare administration and public safety. She is experienced in patient case management, handling client inquiries and benefits at Covance, and previously served in critical public safety and communications roles at the Indianapolis Airport Authority. She holds an Associate of Science from Ivy Tech Community College.

Beyond her work in structured environments, Tiffany has a creative side, having trained in cosmetology at Empire Beauty School. This skill was put into practice during her time working as a stylist, showcasing her versatility and ability to connect with people in different settings.

She has professional experience in both emergency 911 dispatch and cosmetology.

Personality Overview

Optimistic

Story Driven

Amiable & Agreeable

They tend to be agreeable by nature, so take their promises with a pinch of salt.
  They prefer to build relationships rather than staying totally transactional. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Patient Support
Her role as a Case Manager at Covance involved identifying patients, managing inquiries from clients and providers, and handling prescription benefits and prior authorizations.
Public Safety Communications
As a Communications Specialist, she answered 911 calls, dispatched officers using CAD, and monitored alarm systems for the Indianapolis Airport Authority.
Cosmetology & Styling
She is educated in cosmetology from Empire Beauty School and worked as a Stylist at Great Clips, indicating a personal interest and skill in the beauty industry.

Media Appearances

Tiffany has no verified media appearances

Work History

8-2015
Case Manager at Covance
4-2015 - 10-2015
Stylist at Great Clips
8-2014 - 6-2015
Communications Officer at Securitas Security Services USA, Inc.
3-2007 - 11-2013
Communications Specialist at Indianapolis Airport Authority
8-2001 - 3-2007
Public Safety Officer at Indianapolis Airport Authority

Education

2014 - 2015
cosmetology from Empire Beauty School-Indianapolis
Associates of Science from Ivy Tech Community College

More Information

Social Presence :

Prographics :

Exp : 25 Location : Indianapolis, Indiana, United States Job Level : Middle Designation : Case Manager at Covance
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Insights For Selling To Tiffany

During A Call Or A Meeting

DO's

  • Compliment them about their personality if you get a chance
  • Speak from experience about success that the product has seen with other customers
  • Ask them how their day is going or exchange some other pleasantries

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Don’t be too formal with them, they trust informality more
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tiffany is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Tiffany

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Tiffany move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Tiffany take some risk or not?

  • They can take some low-probability risks if needed.

You And Tiffany

Personality Compatibility


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