Tim Gilhooly in

Tim Gilhooly

Login to view DISC.
Senior Customer Success Manager at Unanet
📍 Winter Garden, Florida, United States

Tim is a Senior Customer Success Manager with over 10 years of experience driving growth and retention in SaaS. He has managed portfolios up to $2. 3M ARR, consistently delivering over 110% Net Revenue Retention. Colleagues describe him as focused, dedicated, and results-driven.

Before moving into SaaS, Tim spent over a decade at The Walt Disney Company, where he won multiple awards for overachieving revenue goals.

Read the full overview →
Experience
12 Years
Current Role
Senior Customer Success Manager
Location
Winter Garden, Florida, United States
Personality Overview

How Tim shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Tim cares about

Client-First Service
Credits his decade at Disney, the "gold standard for customer experience, " for hardwiring his proactive, detail-obsessed, and empathetic approach to building trust and creating memorable client outcomes.
SaaS Revenue Growth
Focuses on the full post-sale customer lifecycle, including adoption, renewals, and growth strategy. He has consistently exceeded 110% Net Revenue Retention targets.
+4 more topics Login to view topics
Career

Work history

6-2024 - 12-2025
Senior Customer Success Manager
Unanet
1-2024 - 6-2024
Senior Client Success Manager
RedTeam
1-2021 - 1-2024
Client Success Manager II
RedTeam
12-2012 - 12-2020
Senior Event Manager
The Walt Disney Company
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Bachelor of Science
Montclair State University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Unanet Employees

Explore more public profiles from related professionals.

Rachel Adams, M.S.
Rachel Adams, M.S.
Content Marketing Manager
Unanet
 Kim Koster
Kim Koster
VP of GovCon Strategy
Unanet
 Sarah Holland
Sarah Holland
Sales Director
Unanet
 Matt Damon
Matt Damon
Sales Director
Unanet

More profiles

Discover additional public profiles from our index.

Jeremy Gray
Jeremy Gray
Managing Director of Research, Partner
Blue Water Life Science Advisors, LP
 Eening Yeoh
Eening Yeoh
Field & Events Marketing Manager
Seeking new opportunities
 Christopher Stewart
Christopher Stewart
Michigan Wing Chaplain
Civil Air Patrol Chaplain Corps
 Donna Dyer
Donna Dyer
CEO
East Central Oklahoma Family Health Center, Inc
Unlock the full playbookSee exactly how to sell to Tim. Free, 10 seconds.