Tina Landi in

Tina Landi

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Sr. Director Technical Support at OpenGov Inc.
📍 Denton, Texas, United States

Tina Landi is a Senior Director of Technical Support at OpenGov, focused on elevating customer care and optimizing support team operations. Described by colleagues as an exceptional motivator and leader, she has a proven record of improving performance metrics, including ticket resolution times and customer satisfaction.

She is passionate about creating a positive team environment and values genuine investment in people and culture. Tina actively listens to customers and finds the experience humbling, using these interactions to learn and foster new connections. She also shows a keen interest in professional development.

She was instrumental in creating the "Customer Engineering Associate" role at OpenGov to bridge the gap between Support and Engineering.

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Experience
30 Years
Current Role
Sr. Director Technical Support
Job Level
Senior
Location
Denton, Texas, United States
Personality Overview

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Priorities

Topics Tina cares about

Customer Experience
Her career has centered on improving how support teams operate and how customers experience service, achieving a 96% CSAT score in a previous role.
Team Leadership & Culture
She is described as an exceptional motivator and leader, and her posts highlight the importance of investing in people and celebrating a positive team culture.
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Career

Work history

5-2025
Sr. Director Technical Support
OpenGov Inc.
8-2022 - 5-2025
Director of Customer Service
ResMan Property Management Software
7-2021 - 4-2022
Manager of Customer Support
ResMan Property Management Software
8-2020 - 7-2021
Assistant Manager of Customer Support
ResMan Property Management Software
3-2019 - 8-2020
Customer Support Specialist
ResMan Property Management Software
In the press

Media appearances

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Education

Tina has no verified education history

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Behavioral profile

DISC profile (public)

DISC behavioral profile

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