Tommy Hart ☄️ in

Tommy Hart ☄️

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CX/AI Sales Lead at Zoom
📍 Greater Orlando, United States

As a CX/AI Sales Lead at Zoom, Tommy Hart consults with enterprise customers on AI and virtual agent strategies. His colleagues describe him as a knowledgeable and strategic leader. He holds an Associate of Arts from Seminole State College of Florida and is a certified Apple App Developer.

Tommy is a self-described proud father, husband, and tech fanatic. He believes in the power of human connection, a value instilled by his entertainer father and elementary school teacher mother. He champions a growth mindset and a contagious positive attitude in all aspects of his life.

Unique fact: Tommy is a Google Maps Local Ambassador, contributing to his local communitys online presence.

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Experience
21 Years
Current Role
CX/AI Sales Lead
Job Level
Senior
Location
Greater Orlando, United States
Personality Overview

How Tommy shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Tommy cares about

Human-Centric AI
He emphasizes a "human approach to AI" in his work at Zoom and believes that human connection, not just technology, is the ultimate driver of success.
Customer Experience Strategy
His role involves consulting with strategic customers on using AI and virtual agents to enhance their customer experience and align with business goals.
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Career

Work history

2-2026
CX/AI Sales Lead
Zoom
8-2025 - 2-2026
AI/CX Virtual Agent Specialist
Zoom
3-2023 - 8-2025
Zoom Contact Center Account Executive
Zoom
9-2021 - 3-2023
Zoom Phone Specialist
Zoom
8-2020 - 9-2021
Unified Communications & Collaboration Consultant
Verizon
In the press

Media appearances

CX pros: get ahead in the future of customer experience at Zoomtopia 2025 as Tommy. Featured in Facebook (Zoom)
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Education
1999 - 2004
Education details unavailable
University of Florida
2004 - 2005
Associate of Arts (AA)
Seminole State College of Florida
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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