Tony Gonzalez

Questioner
DISC Type : c

Solutions Architect at ConvergeOne

Rowlett, Texas, United States

Overview

Tony is a Solutions Architect and Technical Trainer with nearly three decades of experience in UCaaS and CCaaS solutions. Educated at Texas Christian University and Tarleton State University, he excels at designing and delivering industry-recognized technical training. Colleagues describe him as knowledgeable, professional, and a person of integrity.

With a Masters and Bachelors degree in Music Education, Tonys career is founded on a passion for teaching and helping others grow. This dedication to learning is a consistent thread from his early career as a public school teacher to his later roles in corporate training and enablement.

Unique fact: He successfully transitioned from a career in music education to become a highly technical solutions architect in the communications technology industry.

Personality Overview

Cautious & Analytical

Not Easily Convinced

Value Seeker

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They are more likely than others to negotiate on pricing and terms. They prefer to do thorough analysis of any situation.

Topics They Care About

UCaaS & CCaaS Solutions
Has extensive experience designing and proposing Unified Communications and Contact Center solutions with major platforms like Zoom, Avaya, and Nortel.
Technical Training
His career has centered on designing, developing, and delivering technical training for customers and partners, reflecting a core passion for instruction.
Sales Enablement
Created and formalized corporate sales enablement strategies, including designing and delivering MEDDPICC training to sales teams at ConvergeOne.

Media Appearances

Tony has no verified media appearances

Work History

1-2022 - 6-2025
Solutions Architect at ConvergeOne
12-2020 - 1-2022
Enablement Program and Ops Manager at ConvergeOne
6-2000 - 12-2020
Principal Instructor at Global Knowledge
5-1997 - 6-2000
Instructional Designer/Project Manager at Nortel Networks
8-1993 - 5-1997
Teacher at Plano ISD

Education

1991 - 1993
MMed from Texas Christian University
1986 - 1991
BME from Tarleton State University

More Information

Social Presence :

Prographics :

Exp : 31 Location : Rowlett, Texas, United States Job Level : N/A Designation : Solutions Architect at ConvergeOne
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Insights For Selling To Tony

During A Call Or A Meeting

DO's

  • If you have a lower priced product compared to the competition, call out the same
  • Back up any claims with data and numbers
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tony is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Tony

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Tony move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Tony take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Tony

Personality Compatibility


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