Tulio Oliveira in

Tulio Oliveira

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VP & General Manager - High Income and Investments at Nubank
📍 São Paulo, São Paulo, Brazil

Tulio Oliveira is the VP & General Manager for High Income & Investments at Nubank, leveraging extensive executive experience from roles like COO and CIO at CVC CORP. Educated at MIT Sloan, he excels in strategy, digital transformation, and leading large-scale operations. Colleagues describe him as intelligent, demanding, and human-centric.

He led a major transformation in customer service for a team of over 9, 000 professionals by implementing proprietary AI and LLM tools to boost efficiency and quality.

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Experience
10 Years
Current Role
VP & General Manager - High Income and Investments
Job Level
Senior
Location
São Paulo, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Tulio cares about

AI in CX
In his previous role as GM of Customer Experience at Nubank, he drove the adoption of proprietary AI and LLM tools to enhance service quality and scalability.
High-Income Investing
His current role focuses entirely on the strategy, performance, and value creation for Nubank's high-income segment and investment platform.
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Career

Work history

1-2026
VP & General Manager - High Income and Investments
Nubank
11-2023 - 1-2026
VP & General Manager - Customer Experience and Operations
Nubank
5-2025
Advisory Board Member
Natura &Co
11-2022 - 11-2023
General Manager - CVC Business Unit
CVC CORP
11-2021 - 11-2022
COO & CIO
CVC CORP
In the press

Media appearances

PodcastD recebe Túlio Oliveira (Nubank) e Marcela Ulian (Santander). Featured in YouTube
See now
Trajetória do VP do Nubank: como construiu sua carreira de liderança. Featured in YouTube
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Education
2017 - 2018
ACE - Management
MIT Sloan School of Management
2006 - 2007
Pos graduation
Ibmec
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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