Adam Palmer

Examiner
DISC Type : cs

Head of Transformation at Dŵr Cymru Welsh Water

Swansea, Wales, United Kingdom

Overview

Adam Palmer is the Head of Transformation at Dŵr Cymru Welsh Water, focusing on connecting strategic intent with delivery. An MoP accredited Portfolio Manager and graduate of Swansea University, he specializes in disciplined prioritization and aligning initiatives with organizational goals. He has extensive experience leading complex digital transformations and software implementations.

He was nominated for a prestigious CIPS award for leading the implementation of the first Welsh Public Sector eTrading solution.

Personality Overview

Status Quo Seeker

Unexpressive

Tough To Convince

They are thorough and always follow a systematic approach.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. They tend to be clear about their needs and limitations and are unlikely to promise too much.

Topics They Care About

Strategy Execution
Focuses on bringing discipline to the point where strategy meets reality, ensuring initiatives genuinely align with strategic direction and are effectively prioritized.
Digital Transformation
Leads digital transformation initiatives at Welsh Water and speaks on designing services around user needs and creating a culture where change can succeed.
Agile Methodologies
As an experienced agile delivery manager, he emphasizes a shift from focusing on outputs and delivery dates to outcomes and iterative working.

Media Appearances

Adam has no verified media appearances

Work History

12-2023
Head of Transformation at Dŵr Cymru Welsh Water
9-2017 - 12-2023
Portfolio Manager at Dŵr Cymru Welsh Water
2015 - 2017
Programme Manager at Gwalia
2012 - 2015
Head Of Business Solutions at Gwalia
2010 - 2012
Programme Manager at Gwalia

Education

Bachelor's degree from Swansea University / Prifysgol Abertawe
MCIPS from Prifysgol Cymru Y Drindod Dewi Sant / University of Wales Trinity Saint David

More Information

Social Presence :

Prographics :

Exp : 18 Location : Swansea, Wales, United Kingdom Job Level : Mid-senior Designation : Head of Transformation at Dŵr Cymru Welsh Water
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Insights For Selling To Adam

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • Ask them which other stakeholders would be important for this purchase decision
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Don't rely on relationship building even if they act pleasantly
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Adam is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Adam

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Adam move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Adam take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Adam

Personality Compatibility


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